Credit Score App - Creative Process
Background
Aim was to design a personal credit-management app to enable users to track and improve their credit scores as well as review and apply for new credit cards based on criterias based on the probability of the user being approve from their credit score, and also categories credit card options between rewards and cashback cards.​
My role:
Principal designer, researcher, prototyper and useability testing ​​
Technical tools used:
Figma, Adobe Illustrator and Adobe Photoshop
01
The problem
The primary problem that your personal credit-management app and responsive website will solve is the complexity and lack of accessibility in understanding, tracking, and improving one's credit score, as well as efficiently finding suitable credit card options.​​
-
Lack of clear understanding of credit scores and reports.
-
Difficulty and inconvenience of monitoring credit regularly.
-
Overwhelming and complex process of comparing credit card offers.
-
Significant time and effort needed for credit-related research.
-
Financial anxiety and uncertainty due to a lack of control and information.
-
Missed opportunities for better financial products due to poor credit understanding.
02
Personas
03
Wireframes and User Flows
Low fidelity wireframes of the main 3 pages.
User flow and digital wireframes
I then created low fidelity prototypes first and then after testing and making modifications I then moved on the high fidelity mockups.
04
High fidelity mockups
05
High fidelity prototype
07
Conclusion
This was an enjoyable project which I worked on for the Google UX Design Professional Certification course as part of my personal upskilling development.
I had learnt the fundamentals of UX research, user flows, personas, and as well as usability testing, And will apply them all to all industry projects.